These Terms of Service ("Terms") govern your use of the website located at crimsonarcconsulting.com and any services provided by Crimson Arc Consulting ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or entering into any service agreement with us. If you do not agree to these Terms, please do not use our website or services.
Note: These Terms apply to your use of our website and general engagement with Crimson Arc Consulting. Specific service engagements are governed by separate consulting agreements or statements of work entered into between you and Crimson Arc Consulting.
Acceptance of Terms
By accessing or using our website, submitting an inquiry, or engaging our services, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to be bound by them.
If you are accessing our website or services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and references to "you" shall include that organization.
Services Description
Crimson Arc Consulting provides strategic consulting services including, but not limited to:
- Event strategy, planning, and management
- Corporate event travel and hospitality coordination
- Strategic marketing planning and campaign architecture
- Partnership strategy and development
- Entrepreneurial marketing strategy
The specific scope, deliverables, timeline, and fees for any consulting engagement will be outlined in a separate proposal, statement of work, or consulting agreement. These Terms apply in addition to, and do not replace, any such agreements.
Client Responsibilities
To enable us to deliver our services effectively, you agree to:
- Provide accurate, complete, and timely information, materials, and approvals as reasonably required
- Designate an authorized point of contact for the engagement
- Review and respond to deliverables, proposals, and communications in a timely manner
- Notify us promptly of any changes that may affect the scope or delivery of services
- Ensure that any information or materials you provide do not infringe the rights of any third party
Delays caused by your failure to meet these responsibilities may impact timelines and deliverables, and Crimson Arc Consulting shall not be held liable for such delays.
Payment & Fees
Fees for services are set out in the applicable proposal or consulting agreement. Unless otherwise specified:
- Invoices are due within the timeframe specified in the applicable agreement
- Late payments may be subject to interest charges as outlined in the applicable agreement
- Expenses incurred on your behalf (travel, venue deposits, vendor fees, etc.) will be invoiced separately unless included in a fixed-fee arrangement
- Deposits or retainers, where required, are non-refundable unless otherwise agreed in writing
All fees are in US dollars unless otherwise stated. We reserve the right to suspend services for accounts with outstanding balances.
Confidentiality
Both parties acknowledge that in the course of an engagement, each may receive or have access to confidential information belonging to the other. We treat all client information with the utmost discretion and professionalism.
We will not disclose your confidential information to any third party without your prior written consent, except as required by law or as necessary to deliver the agreed services (e.g., to trusted subcontractors or vendors, who are subject to equivalent confidentiality obligations).
Discretion is a cornerstone of how we operate. We do not discuss client engagements publicly without explicit written permission. Specific confidentiality terms for a given engagement are addressed in the applicable consulting agreement.
Intellectual Property
Our website content: All content on crimsonarcconsulting.com, including text, graphics, logos, and design, is the property of Crimson Arc Consulting and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
Deliverables: Unless otherwise agreed in writing, upon receipt of full payment, you will own the deliverables created specifically for your engagement. Crimson Arc Consulting retains ownership of any pre-existing tools, templates, methodologies, or proprietary frameworks used in delivering services.
Your materials: You retain all rights to materials, data, and content you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering the agreed services.
Limitation of Liability
To the fullest extent permitted by applicable law, Crimson Arc Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of profits, data, goodwill, or business opportunities.
Our total liability to you for any claims arising from or related to our services shall not exceed the total fees paid by you to Crimson Arc Consulting in the three months preceding the claim.
Nothing in these Terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Termination
Either party may terminate a service engagement as set out in the applicable consulting agreement. In the absence of specific termination terms:
- Either party may terminate with written notice as agreed at the outset of the engagement
- You remain responsible for payment of fees for services rendered up to the date of termination
- Non-refundable deposits or retainers are not returned upon termination unless the termination is due to our material breach
- Termination does not affect accrued rights or obligations of either party
We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Dispute Resolution
In the event of any dispute arising from or related to these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiation.
If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through mediation or other legally available means. Nothing in this section prevents either party from seeking urgent injunctive or equitable relief.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in New York, and you consent to the personal jurisdiction of such courts.
Website Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the website in any way that violates applicable local, national, or international law or regulation
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any part of our website or systems
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our website
- Use automated tools to scrape, crawl, or extract data from our website without our written consent
We reserve the right to restrict access to our website at our discretion.
Changes to Terms
We reserve the right to update or modify these Terms at any time. We will indicate the date of the most recent update at the top of this page. Significant changes may also be communicated via email where appropriate.
Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Crimson Arc Consulting
Email: laura@crimsonarcconsulting.com
Phone: 631.745.3316
Hours: Monday – Friday, 9am – 6pm EST